Language:
🇺🇸 Englisch
🇧🇷 Portugiesisch
🇪🇸 Spanisch
🇩🇪 Deutsch
🇫🇷 Französisch
🇮🇹 Italienisch
🇹🇷 Türkisch
Steigern Sie die Zusammenarbeit und die Compliance in Ihrem Unternehmen mit der integrierten SoftExpert Suite-Plattform.
Modulare und integrierte Lösungen, die zusammenarbeiten, um Effizienz und betriebliche Exzellenz in Ihrem Unternehmen zu fördern.
• Service Level Agreement (SLA)
• Anforderungsverlauf
• Self-Service-Portale
• Servicekatalog
How to Implement IT Service Management that Supports Your Company's Strategy and Objective
HerunterladenInnovation management - how to ensure competitiveness and sustainability in your business
Herunterladen"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
"SoftExpert's technology has been a real milestone for us, bringing significant change to our processes and directly impacting the experience of our cooperative members. Modernizing our technology is crucial for us to keep progressing and enhancing our performance. That's why we are committed to extending these solutions to other internal processes, as we believe they are disruptive technologies with great potential for application in various areas. A true success story in automation and artificial intelligence, which is already inspiring other financial cooperatives to optimise their processes through technology."
Ademir José Carota - Managing Director of Sicoob Cocred
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
"SoftExpert's technology has been a real milestone for us, bringing significant change to our processes and directly impacting the experience of our cooperative members. Modernizing our technology is crucial for us to keep progressing and enhancing our performance. That's why we are committed to extending these solutions to other internal processes, as we believe they are disruptive technologies with great potential for application in various areas. A true success story in automation and artificial intelligence, which is already inspiring other financial cooperatives to optimise their processes through technology."
Ademir José Carota - Managing Director of Sicoob Cocred
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Luiz Renato Gobbo, Director of Excellence at Raízen.
Stellen Sie die Einhaltung unterschiedlicher Gesetze, Normen und Vorschriften effizient und sicher.
Stellen Sie die Einhaltung unterschiedlicher Gesetze, Normen und Vorschriften effizient und sicher.
Automatisieren und standardisieren Sie die Risiko- und Schwachstellenzuordnung und definieren Sie Kontrollen und Abhilfemethoden.
Erstellen und verteilen Sie Richtlinien und Verfahren auf automatisierte Weise und stellen Sie ein einheitliches Verständnis sicher.
Planen Sie Ihre Audits von Anfang bis Ende effektiv und erstellen Sie automatisierte Berichte.
Erstellen Sie Aktionspläne, zeichnen Sie alle Aktivitäten auf, überwachen Sie den Fortschritt und fördern Sie die Zusammenarbeit in einer zentralen Umgebung.
Automatisieren und vereinfachen Sie die Arbeit, beschleunigen Sie Genehmigungen und erzielen Sie bessere Ergebnisse.
Automatisieren und vereinfachen Sie die Arbeit, beschleunigen Sie Genehmigungen und erzielen Sie bessere Ergebnisse.
Automatisieren Sie Arbeitsabläufe, gewinnen Sie Prozesstransparenz und beschleunigen Sie Genehmigungen.
Behalten Sie Risiken unter Kontrolle. Vermeiden Sie Bußgelder und Strafen.
Zentralisieren Sie die Arbeit und optimieren Sie die Kommunikation zwischen allen Abteilungen.
Erhalten Sie eine Echtzeitverfolgung der Prozessleistung, um fundierte Entscheidungen zu treffen.
Sicherstellen Sie die betriebliche Effizienz und Informationssicherheit mit der idealen Lösung für die IT-Abteilung Ihres Unternehmens.
Sicherstellen Sie die betriebliche Effizienz und Informationssicherheit mit der idealen Lösung für die IT-Abteilung Ihres Unternehmens.
Zentralisieren Sie das Lizenzmanagement und verfolgen Sie mühelos den Standort von IT-Assets, um Ihr CMDB zu optimieren.
Automatisieren Sie Support-Tickets und Helpdesk-Prozesse, von Anfragen bis zur Lösung von Vorfällen, unter Beachtung der ITIL-Best Practices.
Erfüllen Sie die Anforderungen der ISO 27001. Stellen Sie sicher, dass Ihre Prozesse Sicherheitsstandards einhalten und reduzieren Sie Cyberrisiken.
Überwachen Sie die Teamleistung, SLAs und Fristen in Echtzeit, um Probleme zu lösen, bevor sie den Betrieb beeinträchtigen.
Optimieren Sie den gesamten Einkaufszyklus – von der Anfrage bis zur Zahlung – und sorgen Sie so für Einsparungen, Agilität und vollständige Kontrolle.
Optimieren Sie den gesamten Einkaufszyklus – von der Anfrage bis zur Zahlung – und sorgen Sie so für Einsparungen, Agilität und vollständige Kontrolle.
Integrieren Sie Daten, Personen und Prozesse, erhöhen Sie die Reaktionsfähigkeit und verbessern Sie Geschäftsbeziehungen.
Reduzieren Sie die manuelle Arbeit an Bestellungen, Rechnungen und anderen Geschäftsdokumenten.
Minimieren Sie Logistikkosten, verbessern Sie den Service und passen Sie sich an Veränderungen in Ihrer Lieferkette an.
Erhalten Sie Echtzeitverfolgung, erkennen, verstehen und lösen Sie Probleme in der Lieferkette schneller.
Vergessen Sie Tabellenkalkulationen, E-Mails und Papierkram. Eine Komplettlösung für Ihr HR-Team.
Vergessen Sie Tabellenkalkulationen, E-Mails und Papierkram. Eine Komplettlösung für Ihr HR-Team.
Planen und führen Sie ganz einfach Schulungen und Kompetenzbewertungen durch.
Beheben Sie individuelle Lücken und Bereiche, in denen Fähigkeiten entwickelt werden müssen.
Verstehen Sie besser, wie Ihr Team abschneidet.
Bauen Sie eine starke Pipeline zukünftiger Führungskräfte auf und wahren Sie die Geschäftskontinuität.
Haben Sie Schwierigkeiten, Projekte auf Kurs zu halten? Verwalten Sie Projekte, vereinfachen Sie Prozesse, sparen Sie Zeit und sorgen Sie für eine perfekte Koordination.
Haben Sie Schwierigkeiten, Projekte auf Kurs zu halten? Verwalten Sie Projekte, vereinfachen Sie Prozesse, sparen Sie Zeit und sorgen Sie für eine perfekte Koordination.
Bringen Sie Teams näher zusammen, auch wenn sie weit voneinander entfernt sind. Zentralisieren Sie die projektbezogene Kommunikation an einem Ort.
Verwalten Sie Produkt-Roadmaps, Backlogs, Sprints und mehr ganz einfach mithilfe agiler Methoden.
Verfolgen Sie Ihre Projekte mit vollständigen Zeitplänen, reduzieren Sie Risiken und Engpässe und ergreifen Sie Maßnahmen, um die Effizienz Ihrer Projekte zu steigern.
Zentralisieren Sie Projekte, Besprechungen, Aufgaben und Zeitpläne und treffen Sie fundierte Entscheidungen.
Transformieren Sie Ihr QMS und stellen Sie die Einhaltung von ISO 9001 sicher. Schaffen Sie Agilität und erreichen Sie Spitzenleistungen mit einer umfassenden Plattform
Transformieren Sie Ihr QMS und stellen Sie die Einhaltung von ISO 9001 sicher. Schaffen Sie Agilität und erreichen Sie Spitzenleistungen mit einer umfassenden Plattform
Identifizieren, verwalten und beheben Sie Ihre Nichtkonformitäten effizient.
Erleichtern Sie die Verwaltung physischer und elektronischer Dokumente und automatisieren Sie den gesamten Inhaltslebenszyklus.
Automatisieren Sie den gesamten Auditprozess von der Planung bis zur Durchführung und steigern Sie die Effizienz Ihrer Aktivitäten.
Transformieren Sie Ihr Lieferantenmanagement und steigern Sie Ihre betriebliche Effizienz.
Vereinfachen Sie das Vertragsmanagement und reduzieren Sie Risiken mit einer integrierten Lösung für die Rechtsabteilung.
Vereinfachen Sie das Vertragsmanagement und reduzieren Sie Risiken mit einer integrierten Lösung für die Rechtsabteilung.
Zentralisieren Sie Entwürfe, Verträge und Vollmachten in einer sicheren und zugänglichen Umgebung mit vollständiger Versionskontrolle.
Automatisieren Sie Anfragen zur Erstellung, Überprüfung und Änderung von Vertragsklauseln, um Prozesseffizienz und Rückverfolgbarkeit zu gewährleisten.
Vereinfachen und automatisieren Sie den Prozess der elektronischen und digitalen Signatur mit vollständiger Sicherheit und rechtlicher Konformität.
Verwalten und überwachen Sie kritische Fristen, um Strafen und Bußgelder im Zusammenhang mit rechtlichen Prozessen zu vermeiden.
Optimieren Sie den Betrieb Ihres Unternehmens-SSC mit einer integrierten und hocheffizienten Lösung.
Optimieren Sie den Betrieb Ihres Unternehmens-SSC mit einer integrierten und hocheffizienten Lösung.
Vereinheitlichen Sie das Anfragenmanagement, um Geschwindigkeit und Effizienz bei der Bedienung verschiedener Abteilungen sicherzustellen.
Automatisieren Sie Arbeitsabläufe, von Serviceanfragen bis zur Ausführung, um die Produktivität zu steigern.
Überwachen Sie die SSC-Leistung mit präzisen KPIs, um eine kontinuierliche Serviceverbesserung zu gewährleisten.
Fördern Sie einen integrierten und agilen Betrieb, optimieren Sie Ressourcen und senken Sie Betriebskosten.
Verabschieden Sie sich von Maschinenausfällen, ungeplanten Ausfallzeiten und unnötigen Kosten. Optimieren Sie die Anlagenkontrolle und stellen Sie die vollständige Kontrolle über Ihren Betrieb sicher.
Verabschieden Sie sich von Maschinenausfällen, ungeplanten Ausfallzeiten und unnötigen Kosten. Optimieren Sie die Anlagenkontrolle und stellen Sie die vollständige Kontrolle über Ihren Betrieb sicher.
Arbeitsaufträge effizient planen, verwalten und ausführen.
Verwalten und überwachen Sie Ihre Anlagen effektiv, stellen Sie Compliance sicher und reduzieren Sie Ausfallzeiten.
Verwalten Sie die Gerätekalibrierung und stellen Sie die Messgenauigkeit und Zuverlässigkeit der gesammelten Daten sicher.
Greifen Sie von überall auf die Lösung zu. Seien Sie mobil, um Aufgaben auch offline auszuführen.
Sparen Sie Zeit, gewährleisten Sie die Einhaltung von Vorschriften und verbessern Sie die Rückverfolgbarkeit in der Agrarindustrie.
Senken Sie Kosten, steigern Sie die Produktivität und gewährleisten Sie die Einhaltung von Standards wie IATF 16949.
Steigern Sie die Effizienz, fördern Sie die Zusammenarbeit und halten Sie sich an die ISO-Normen 14001 und 45001.
Steigern Sie Effizienz und Exzellenz: optimieren, dokumentieren und nahtlos überwachen.
Automatisieren Sie Prozesse, gewährleisten Sie die Einhaltung von Vorschriften und beschleunigen Sie die Produktfreigabezyklen.
Stärken Sie die Agilität, steigern Sie die Projektgewinne, digitalisieren Sie und skalieren Sie die Produktivität auf neue Höhen.
Steigern Sie die betriebliche Effizienz, senken Sie die Inventarkosten und verbessern Sie das Produktmanagement.
Steigern Sie die betriebliche Effizienz, indem Sie Prozesse integrieren, Projekte verwalten und Risiken in Ihrem Betrieb analysieren.
Maximieren Sie die Effizienz im Risikomanagement und stellen Sie die Compliance mit KI-gestützten Erkenntnissen und vollständiger Dokumentennachverfolgbarkeit in der Cloud sicher.
Optimieren Sie die Gesundheitsversorgung: standardisieren Sie Verfahren, optimieren Sie Ressourcen und gewährleisten Sie die Einhaltung von Vorschriften.
Verwandeln Sie Daten in Produktivität, reduzieren Sie Ausfallzeiten und steigern Sie Effizienz, Qualität und Gewinne.
Transformieren Sie das AEC-Management: optimieren Sie Prozesse, reduzieren Sie Risiken und steigern Sie die Produktivität.
Automatisieren Sie Prozesse, gewährleisten Sie die Einhaltung von Vorschriften und beschleunigen Sie die Produktfreigabezyklen.
Vereinfachen Sie Prozesse, verbessern Sie die Zufriedenheit und erfüllen Sie Lebensmittelstandards wie FSSC 22000.
Optimieren Sie die Produktentwicklung, treiben Sie technologische Innovationen voran und gewährleisten Sie die Einhaltung von Standards wie AS9100.
Überarbeiten Sie Prozesse, um außergewöhnlichen Bürgerunterstützung effizienter zu bieten.
Reduzieren Sie die Kosten für die Einhaltung gesetzlicher Vorschriften, steigern Sie die Produktivität und mindern Sie Risiken.
Fördern Sie Innovation, optimieren Sie Prozesse und halten Sie die ISO 27001- und 9001-Standards ein.
Optimieren Sie das Inventar, rationalisieren Sie die Wartung, gewährleisten Sie die Sicherheit und steigern Sie die Produktivität.
Enterprise
Language:
🇺🇸 Englisch
🇧🇷 Portugiesisch
🇪🇸 Spanisch
🇩🇪 Deutsch
🇫🇷 Französisch
🇮🇹 Italienisch
🇹🇷 Türkisch
Including engineering project control and asset management.
Eliminating data duplication and optimizing decision-making.
More precise control, resulting in higher quality in the final delivery to the customer.
Responsible for the distribution of natural gas in Rio Grande do Sul, Sulgás stands out for its safety, efficiency, and innovation. With a gas pipeline network extending over 1,500 kilometers across the state, the company will close 2024 serving 100,000 customers, providing a clean and sustainable energy source. Its excellence in serving industrial, residential, commercial, and vehicular segments, along with continuous investment in technology, places Sulgás at the forefront of the energy market, ensuring quality and reliability.
Estimates from the National Confederation of Industry (CNI) indicate that the oil and gas sector contributes over 10% of Brazil's industrial GDP, making it vital for economic growth and innovation in various areas.
In this context, Sulgás stands out as the company responsible for natural gas distribution in Rio Grande do Sul. With a forecast to close 2024 serving 100,000 customers in 38 municipalities, covering industrial, commercial, residential, and vehicular gas (CNG) sectors, the company manages complex projects such as network expansion and implementation, contractor coordination, and execution of engineering works.
The natural gas sector is undergoing a digital transformation, aiming to maximize efficiency and change how it interacts with customers and stakeholders. These innovations bring significant benefits to both consumers and companies in the sector. Sulgás exemplifies this evolution by offering digital service options, providing greater convenience and agility to customers.
Sulgás found in the SoftExpert platform the ideal solution for automating, integrating, and optimizing its business processes. Initially contracted for document management, the tool's usage expanded within the company and now serves as the foundation for process mapping and automation, asset management, and corporate services.
“Today, we have more than 20 automated processes within the SoftExpert Suite, bringing dynamism to business areas that previously relied heavily on email, Excel files, and network-based transactions,” highlights Sulgás' Customer and Technology Manager, Francis Scherer.
The tool manages customer prospecting and contracting processes, ensuring that the entire sales pipeline, from contracting to initial connection, occurs within the system.
It also oversees engineering works, whether for network expansion or branch connections, ensuring complete customer service. Additionally, it covers procurement requests and IT service management, offering an integrated and efficient solution.
Previously, the control of natural gas network expansion projects was managed outside the system, relying on manual control mechanisms.
Scherer explains that after contracting a customer, the next step involves constructing the gas network or branch, which includes extending the pipeline to the delivery point. This process involves contractor mobilization and engineering works execution, such as excavation and gas pipeline installation.
“With process mapping and automation, we have designed an efficient workflow. Currently, we have precise control over each stage of the works, from the workflow's initiation to the installation of the meter and reduction station. This allows us to track each customer’s progress more quickly,” he states.
The SoftExpert solution is integrated with the company's ERP and the gas network georeferencing system. This integration has eliminated data entry duplication and reduced the time spent reconciling data across systems. These integrations optimize business processes and improve access to critical data for decision-making.
IT service management is crucial in a dynamic environment like the natural gas sector. In this context, the solution has supported the company in digitizing this process with an integrated approach to managing incidents, changes, and service requests.
IT change management has also been structured within the platform, ensuring that new technologies and processes are implemented efficiently, minimizing risks, and preventing interruptions to the company’s essential services.
Looking ahead, Sulgás is in the study and planning phase to migrate the system to the cloud. This transition will focus on improving the overall infrastructure. Moving to a more scalable solution will allow product modernization and the integration of new features, further benefiting business areas.
The participation of ITSX, a SoftExpert business partner, was crucial to the project's success, ensuring precise alignment with the sector's specific needs. Close collaboration between teams ensured that solutions were effectively implemented, promoting seamless integration and meeting the expectations of all involved areas.
With 22 years of experience, ITSX specializes in providing advanced IT solutions. Focused on software, consulting, process mapping, and specialized services, ITSX is committed to simplifying and automating corporate processes, emphasizing business excellence management.
ITSX's team consists of highly qualified professionals with strong theoretical and practical expertise in their product application areas. In collaboration with business partners, ITSX helps organizations comply with regulations and standards, manage information, and automate processes efficiently and effectively.
Operating in the enterprise management software market since 1995, SoftExpert currently has over 500 employees, 2,000 customers, 600,000 users across all continents in about 50 countries, and 300 partners worldwide, including strategic alliances with companies such as AWS, Baker Tilly, and Kodak Alaris. The company also has business units in nine countries.
SoftExpert provides solutions that cover everything from business management and corporate quality to environmental, project, and government management within a single contract, offering greater efficiency, agility, and cost savings for its clients.
Its global presence demonstrates SoftExpert's ability to adapt its services to different companies and locations. The platform offers a set of multilingual modules that integrate to automate processes and optimize various business areas. The company has achieved a 4.5 rating on Glassdoor, continuously working to enhance the experience of all those connected to the platform.