"SoftExpert meets all requirements of a suitable, dynamic, and interconnected risk management within good practices, in addition of having a good technical support. The great gain that was noticed until now is the team productivity increase by 30%".

Wvagno Ferreira da Silva - MRN Strategy and Risk Management General Manager

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Document control

We help with governance, risk and compliance management

Cloud platform

Providing access to a robust, secure and efficient technological architecture

Compliance with legislation

Solution complies with the main regulations, such as ISO 14001 and ISO 45001

Mineração Rio do Norte (MRN) is one of the most important worldwide bauxite producers and it produces 12 million Tper year. It is located in Oriximiná, a city in the Pará west, and it counts with more than five thousand professionals, direct and indirect hired. And it maintains a strong relationship in the region where it acts with more than a hundred thousand people benefitted by more than sixty voluntary social and environmental initiatives.
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The search for an integrated management tool

MRN had a clear challenge: eliminate manual controls that caused losses and inconsistencies in the document and record management. Wvagno Ferreira da Silva, MRN Strategy and Risk Management general manager, remembers the difficulty of managing the document versions due to parallel controls.
Our risk management was manual, from the risk management, Bowtie method application, to the control self assessment, everything was executed by spreadsheets and, many times, data were stored in the professional's computer, hence the information were outdated in the system,” he recalls.

Data governance in the cloud

With the purpose of improving the document and record control, the mining industry has adopted SoftExpert GRC solution for the conformity, risk, and governance management. Besides mapping the internal risks and controls in an automated and integrated way, the software holistic approach shows how the main elements of the organization interact and provides a clear and shared vision of the operating model and allows a more agile management. Nowadays, every department of the company, from the productive processes until the business sections, use the SoftExpert solution combined with the Amazon Web Services – AWS cloud environment, making viable access to a robust, safe, and efficient technology architecture.
One of the great benefits of hosting in cloud is the easy access to information anywhere and from any device. This allows us to gain agility and concentrate our efforts in only one tool that have a series of essential features for the integrated management of several MRN departments,” Wvagno comments.

More productivity with process automation in 100% cloud architecture

As a result, the professional productivity has increased by 30% and the company maintains itself in compliance with the main regulations of the sector, such as ISO 14001, which involves environment protection initiatives, ISO 45001, that covers the employee occupational and safety and ASI, global certificate of voluntary sustainability that covers the whole aluminum value chain. These achievements evidence the MRN commitment with a sustainable bauxite production, strengthening the commitment with the continuous improvement of the Integrated Management System allied with the good practices of management in health, security, and environment. According to Wvagno Ferreira, among the advantages noticed by the managers are the information update notifications in the system, the possibility of viewing data in dashboards and portals and integration with other platforms.
“Other improvement that the system has provided is executing a more suitable management of causes and controls, so allowing the identification and elimination of files in duplicity or redundant,” he adds.
In the radar of next steps, the company plans to intensify the use of Audit, Performance and Action Plan components to improve even more the internal process flow.

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