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Recall
Notification for repair or replacement of defective products already in customer use.
Related terms
Certification Body
Entity responsible for evaluating and certifying the compliance of products and systems with specific standards.Withdrawal
Process of removing non-compliant products (due to quality, food safety, or regulatory issues) up to the point of sale or distributors. It does not extend to products already sold to consumers.Quality Complaint
Record of problems related to product or service quality.
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