Enterprise Quality Management Software

See how to improve efficiency in quality management

SoftExpert EQM is a complete solution that integrates and automates essential quality processes, such as planning, control, audits, documents, nonconformances, risks, suppliers and indicators. Gain more efficiency, standardization, and control across your entire operation.

Gain greater agility, transparency, and drive continuous improvement across the organization

End-to-end quality process management

Document processes in detail, defining activities, those responsible for and interactions between different areas and processes.
Record and track non-conformances, identify root causes with methodologies such as Ishikawa, FTA, and 5 Whys.
Create audit programs aligned with your management system, schedule audits, record steps, document evidence, and assess compliance in an organized and accessible way.
Identify and monitor risks, assess impacts and probabilities, track evolution via dashboards, and implement actions to mitigate threats and seize opportunities.
Track indicators in real time, view data on customizable dashboards, identify trends, and compare results for more strategic and assertive management

Full document control

Centralize and digitize documented information, ensuring security and access control.
Manage versions, revisions, and changes with full traceability.
Automate review, approval, publishing, and disposal flows.
Ensure that only valid and up-to-date documents are in use.
Distribute knowledge with notifications and read receipts.
Keep organized records for audits, certifications, and continuous improvements.

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Simplified compliance and audits

Create internal audit programs aligned with the needs of your management system.
Plan and execute internal and external audits with automated checklists and plans.
Document evidence and observations in an organized and accessible way for inspections and certifications.
Identify and address non-conformances with traceable corrective/preventive actions.
Automate alerts and backlogs to ensure deadlines and ongoing compliance.

Learn more about SoftExpert Audit →

Continuous improvement across the organization

Integrate processes, documents, risks, and audits into a single platform and keep your management system always evolving.
Record and address deviations, complaints, suggestions, and opportunities in a structured way.
Standardize cause analyses, implement corrective actions, and track their effectiveness with complete traceability.
Monitor indicators in real time and make decisions based on data.
Get a broad view of performance and compliance.

Benefits of SoftExpert EQM

Guaranteed Compliance

Meet the requirements of ISO 9001 and other standards with standardized processes, automated controls, and fully integrated audits

Continuous Improvement

Identify opportunities and implement corrective and preventive actions to continuously optimize processes

Data-driven Decisions

Use custom dashboards and scorecards to identify trends, track goals, and make faster, more strategic decisions

Integrated and Digitized Management

Centralize documents, processes, audits, risks, and indicators on a single platform.

Reducing Risks and Failures

Manage risk strategically, control changes safely, and act preventively based on reliable information.

Engagement and Culture of Quality

Incorporate quality into your teams' day-to-day lives with collaborative flows, agile communication, and easy access to relevant information.

Why do customers choose SoftExpert

Atento

Success Case

Find out how Atento automated end-to-end processes and ensured several benefits for business operations

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Buschle e Lepper

Success Case

Buschle & Lepper boosts performance with an 81% increase in preventive maintenance and expands revenue with SoftExpert

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BIOMM

Success Case

With SoftExpert Suite in the cloud, Biomm reduces document management costs by 40%

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View all cases

Bring this solution to your company

Learn more about the solution

Discover the modules that are part of SoftExpert EQM.

Action Plan

Audit

Analytics

Competence

Customer

Document

Drive

Form

Meeting

OKR

Performance

Process

Request

Requirement

Risk

Survey

Supplier

Training

Workflow

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Action Plan
Optimization of planning, execution and monitoring of activities
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Manage your tasks and action plans efficiently. Log all activities, monitor progress, and promote collaboration in a centralized environment with SE Action Plan. Experience the convenience, flexibility, and speed that the solution offers.
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Audit
Compliance and integrity that drive business value
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Manage your audits from planning and preparation to execution with a comprehensive and flexible solution. Using the integrated audit management software, you can define schedules, develop plans and issue reports with efficiency.
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Analytics
Real-time data for better decisions
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Maximize the potential of your business with data analytics tools to empower your decisions. Uncover insights from complex data, identify meaningful trends and patterns, and visualize critical information in real-time. Transform data into strategy and drive your organization's success with SoftExpert Analytics.
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Competence
Skill development to drive results
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Effectively manage your company’s skills and qualifications with powerful competency management software. Streamline the mapping, development, monitoring, and evaluation of each team member’s competencies. With this competence management tool, track progress on established actions and monitor performance evolution, providing a holistic and comprehensive view to support succession planning and strategic decision-making.
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Customer
Consolidation of customer data in one place
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Drive customer loyalty, satisfaction, and success in your business. An ideal solution for companies that want to put the customer at the center of their operations and achieve exceptional results.
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Document
Organization and integrity throughout the document lifecycle
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Automate the electronic management of any document with a document management software, from proposals and financial reports to contracts and procedures. Collaborate effectively with centralized content and easy file search using a document organization software.
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Drive
Cloud file storage and sharing with efficiency and security
Explore Product
Optimize file storage and sharing with SoftExpert Drive. Centralize information in a secure environment, enable controlled access to files, and maintain a complete history of changes. Boost productivity with automatic notifications and simplify team collaboration, ensuring data integrity and compliance with processes.
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Form
Data collection with smart forms
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Transform your paper forms into responsive, customizable, and mobile-friendly digital forms.
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Meeting
Optimization of meeting planning and meetings
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Turn meeting management into an efficient experience! Optimize the entire process of managing corporate meetings, from planning to execution and closing.
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OKR
Management of Objectives and Key Results
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Accelerate the management of objectives and key results. Achieve agility, collaboration, and transparency in an integrated and intuitive platform.
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Performance
Robust and intelligent management of goals and results
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Comprehensively manage performance indicators, business strategies and departmental metrics using resources such as the SWOT matrix, scorecards and interactive strategy maps. Put strategy at the center of corporate performance management, ensuring an integrated vision to achieve organizational objectives.
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Process
Standardization of processes to drive results
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Transform your process management. Model, analyze, and innovate your business flowcharts.
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Request
Full request lifecycle management
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Manage requests easily and efficiently. Centralize records, track activities, and promote collaboration in a unified environment. Enjoy the simplicity, adaptability, and agility that the tool provides.
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Requirement
Clarity and control over implementation of requirements
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Ensure regulatory compliance with ease. Centralize, manage, and monitor legal and regulatory requirements, ensuring the integrity and efficiency of processes in your organization. Simplify requirement management with an integrated and effective solution.
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Risk
Consolidation of risk management across the organization
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Transform risk management and improve corporate security. Assess risks and control, monitor and promote compliance using a centralized platform. Discover the effectiveness and control of this advanced risk software.
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Survey
Easy answer collection with dynamic and intelligent questionnaires
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Simplify and improve the process of collecting, analyzing and managing survey and feedback data and customers, employees and other stakeholders.
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Supplier
Consolidation of supplier data into a single environment
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Transform supplier management and boost your operational efficiency.
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Training
Unlocking human potential across the organization
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Effectively manage training and development requirements in your organization with a training planning tool. Ensure the periodic planning of internal and external training courses using training planning software, managing costs, locations, and support materials, as well as optimizing the available resources in the company.
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Workflow
Productivity and collaboration with automated workflows
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Transform and automate your business processes. Boost your results and simplify your routine.

Ensure compliance with the following regulations and standards

ISO 9001

FSSC 22000

IATF 16949

ISO 13485

ISO 22000

ISO/IEC 17025

ISO 15189

FDA 21 CFR Part 820

FDA 21 CFR Part 11

PMBOK

Six Sigma

ISO 14971

Compliance with global privacy and security standards

Advanced data protection

SoftExpert ensures the protection of your company's data and compliance with the requirements of the latest standards.

Integrate with your ERP, CRM, Office365, and much more

Connect SoftExpert Suite to other business tools already used in your organization.

Worldwide Office Locations

Supporting and implementing your growth and expasion everywhere! We are present locally, ready to ensure that SoftExpert solutions are working without limits.

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Customize the solution to your needs

Add new modules to your product, customize your experience and get all the solutions you need for your company.

Glossary

Action Plan

Set of steps to solve problems or implement improvements.

CAPA (Corrective and Preventive Action)

A methodology that identifies, analyzes, and establishes corrective and/or preventive actions, allowing for the correction and prevention of problem recurrence.

Computerized System Validation (CSV)

A documented process that verifies that a computerized system performs as designed for its intended use in an integral and reproducible manner.

Effectiveness Verification

A process to confirm that an action taken was effective.

Ishikawa Diagram (Fishbone Diagram)

A diagram used to identify potential causes of a problem.

ISO 13485

International standard for quality management systems in medical devices.

ISO 9001

International standard for quality management systems.

Problem Solving

A structured process for identifying and correcting failures.

Process Validation

A set of activities proving that a process can consistently produce products of predefined quality in an integral and reproducible manner.

Quality Complaint

Record of problems related to product or service quality.

Quality Control (QC)

Inspection of products to ensure compliance with specifications.

Quality Inspections

Procedure to examine activities and ensure compliance with quality requirements set by regulatory and standardization bodies.

Quality Management System (QMS)

A formalized system documenting processes, procedures, and responsibilities to achieve quality policies and objectives.

Total Quality Management (TQM)

Management approach focused on continuous quality improvement.

SoftExpert EQM

Accelerate processes, increase control, and drive continuous improvement across the enterprise

See how to improve efficiency in quality management