Request

Manage requests easily and efficiently. Centralize records, track activities, and promote collaboration in a unified environment. Enjoy the simplicity, adaptability, and agility that the tool provides.

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More efficiency for your routine

Efficient management

Optimize team goal alignment and prioritization with simplified and effective request management.
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Visibility

Gain detailed visibility into the request process with real-time reports and analytics.
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Maximize productivity

Enhance team productivity with automated notifications and efficient task management.
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Centralization

Centralize the registration of requests from different departments and track all demands in detail.
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Increase the speed with which you respond to requests with service request management software.

Team definition

Assign specific responsibilities to teams for each type of activity, ensuring specialization and efficiency.

Centralized records

Maintain precise control over demands with a centralized system for registering, approving, and validating requests.

Notifications

Automate notification delivery to keep teams informed about new tasks and status updates, encouraging immediate action and preventing delays.

Integration

Consolidate data from different sources for a unified view of requests, enabling deeper analysis and data-driven decisions.

Interactive reports

Create detailed reports and interactive charts to track demands in real time.

Efficient monitoring

Monitor deadlines and task owners to ensure timely completion of requests.

Why do customers choose SoftExpert

Success Case
Comau increases operational efficiency and reduces risk of failure by 60% with SoftExpert
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Success Case
Hyundai reduced rework by 57% by automating its innovation program
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Success Case
Kley Hertz enhances processes, ensures information security, and increases productivity by 60% with SoftExpert
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Success Case
Buschle & Lepper boosts performance with an 81% increase in preventive maintenance and expands revenue with SoftExpert
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Success Case
Dos Pinos centralizes 186 services with SoftExpert Suite and saves over 30% by implementing a Shared Services Center (SSC)
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Discover the solutions that are part of SoftExpert Request

Enterprise Content - ECM
Product Lifecycle - PLM
Innovation and Change - ICM
Environment, Health, and Safety - EHSM
Enterprise Asset - EAM
Project and Portfolio - PPM
Enterprise Quality - EQM
Supplier Lifecycle - SLM
Human Development - HDM
Environmental, Social, and Corporate Governance - ESG
Business Process - BPM

Enterprise Content - ECM

SoftExpert ECM is a comprehensive enterprise content management software solution that centralizes all organizational content. It allows you to create, capture, manage, store, preserve and share documents and records, reducing paperwork and related deviations. The ECM solution ensures security, integrity, reliability, and compliance with international standards such as ISO 9001 and FDA 21 CFR Part 11.

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Product Lifecycle - PLM

Manage your products’ entire lifecycle with an innovative, easy-to-use web solution. Accelerate time-to-market, simplify processes, and increase operational efficiency. Reduce costs, enhance quality, and optimize resources at every stage from concept to delivery.

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Innovation and Change - ICM

Efficiently manage organizational ideas and changes, driving innovation with ease.

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Environment, Health, and Safety - EHSM

Drive EHS maturity with a platform that centralizes risks, permits, KPIs, and corrective actions in one place. Ensure full compliance with ISO 14001 and 45001, proactively reduce incidents, and deliver measurable results to stakeholders, customers, and investors.

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Enterprise Asset - EAM

SoftExpert EAM offers physical asset management throughout the entire lifecycle. Focused on sustainable value, it supports everything from inventory to maintenance and performance analysis. Reduce costs and downtime with the support of an automated maintenance management system integrated with your operation. Increase operational efficiency and build effective strategies to optimize critical assets.

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Project and Portfolio - PPM

Transform your project and portfolio management with a complete, integrated solution aligned with PMBOK, connecting planning, execution, and monitoring to ensure on-time delivery with quality and high performance.

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Enterprise Quality - EQM

Modernize your quality management system (QMS) with an all-in-one solution. Reduce the effort to stay compliant, increase process agility, and gain transparency to drive continuous improvement with more control and efficiency.

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Supplier Lifecycle - SLM

Manage the full lifecycle with a robust, integrated solution that automates processes, qualifies partners, ensures compliance, reduces risks, and provides full performance visibility to boost efficiency and trust across the supply chain.

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Human Development - HDM

Satisfy your needs for talent management, training and development, team performance assessments and career and succession planning all in a single platform.

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Environmental, Social, and Corporate Governance - ESG

Efficiently manage every ESG initiative, by operating unit and scope, on a single platform. Structure your policies, centralize indicators, automate calculations, and monitor risks and compliance in real time, all within one secure, flexible, and fully integrated system.

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Business Process - BPM

Standardize your business processes, automate workflows, integrate applications, and accelerate digital transformation across your organization with a results-driven business process optimization software.

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Compliance with global privacy and security standards

Advanced data protection

SoftExpert ensures the protection of your company's data and compliance with the requirements of the latest standards.

Integrate with your ERP, CRM, Office365, and much more

Connect SoftExpert Suite to other business tools already used in your organization.

An award-winning platform recognized by customers